FAQ's
Emergency Call - 24/7
Frequently Asked Questions
We specialise in fast, reliable drain unblocking across the North West. Whether it’s a blocked sink, toilet, or outdoor drain, our expert team is on hand 24/7 to get things flowing again. No mess, no stress — just honest service and clear pricing.
General Questions
You can try unblocking a drain at home using simple methods like boiling water, a plunger, or a mixture of baking soda and vinegar. For outdoor drains, lifting the cover and removing visible debris with gloves may help. If the blockage is deeper or persistent, it’s best to call in professionals to avoid damaging the pipework.
Common causes include a build-up of grease, hair, food waste, soap scum, wet wipes, or even tree roots invading outdoor drains. Over time, these materials can collect and restrict the flow of water, leading to slow drainage or complete blockages.
Signs of a blockage include water draining very slowly, unpleasant smells coming from plugholes, gurgling noises from pipes, or water backing up. If you’re noticing any of these across multiple fixtures, it’s likely a deeper blockage in your system.
The cost depends on the location and severity of the blockage. A basic domestic unblock using rods or jetting may start from around £60–£100. More complex jobs involving CCTV inspections or root removal may cost more. At Drainage Experts (NW) Ltd, we always provide clear pricing with no hidden charges.
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Services QUESTIONS
We’re based in the North West and cover Lancaster, Preston, Blackpool, Morecambe, and surrounding areas. If you’re not sure whether we service your location, just give us a call — we’re always happy to help.
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Yes, we provide 24/7 emergency drain unblocking. Whether it’s a blocked toilet late at night or an overflowing drain on a Sunday, we aim to respond quickly and get the problem sorted with minimal disruption.
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We use professional-grade tools including high-pressure water jetting machines, mechanical rodding equipment, and CCTV drain cameras. This allows us to diagnose and fix problems accurately and efficiently — without guesswork.
Yes, we work with homeowners, landlords, commercial properties, and local businesses. From small domestic blockages to large-scale drainage issues, we’ve got the tools and experience to handle it all.
Emergency Drainage Questions
A drainage emergency includes any situation where water or waste is overflowing, backing up, or causing damage — such as a blocked toilet, overflowing manhole, or flooding from a blocked drain. If it’s urgent and affecting your property, give us a call immediately.
We offer 24/7 emergency call-outs and aim to arrive as quickly as possible — often within the hour, depending on your location. We understand how stressful drainage problems can be, so we prioritise emergency jobs.
We keep our pricing fair and transparent, even in emergencies. There may be a small surcharge for late-night or out-of-hours visits, but we’ll always explain the cost before any work begins — no hidden fees.
In most cases, yes. Our vans are fully equipped with everything needed to clear blockages, carry out CCTV inspections, and make immediate repairs. If more extensive work is needed, we’ll explain your options clearly and arrange a follow-up as soon as possible.
Emergency Drainage Service – Fast 24/7 Response
Rapid Response Drainage Service – 24/7 Emergency Call-Outs